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It's a delight to meet you

I have over 10 years of experience working in challenging problem spaces, deeply diving into data and applying Human-Centered Design (HCD) and Design Thinking methodologies within agile frameworks to collaborate, innovate, and deliver exceptional results.

 

I have worked across public and private sectors, multinational corporations, startup environments, and government. Some of my latest projects have included:

 

- Financial Crime: Anti-money laundering and financial terrorism, streamlining systems and processes for greater detection and prevention efficiency.

- Identity: Identity updates and protection, prevention of identity theft, and prevention of human trafficking. I secured a lengthy and failing process, streamlining it from over a year to just 6 minutes and one interview.

 

I have a limited selection of older published case studies due to the confidentiality required by more recent clients. If you wish to see more, I can discuss them privately based on your business needs.

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I have full working rights in Australia, and my status in the United States of America is pending.

 

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Back ground

​Graduating in 2013 from Macquarie University, I studied cultural and behavioural anthropology and doubled with a second degree in philosophy; business ethics. These equipped me with a strong research skill set and a keen understanding human behaviour, grounded theory and proper process​. Anthropology is the roots of disciplines such as UX, Service Design, Human Centred Design and Design Thinking, which are the areas my career has focused and I believe is the key to my success.

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In Sydney I grew a taste for consulting on a string of projects from the first few companies I worked for, eventually striking out on my own.

 

During this time, I also co- founded Sydney Design Thinking in 2015 which I helped to grow to where it stands today at over 10,000 members. Through my workplace experience and Sydney Design Thinking I had grown my access to a range of additional tools, processes and methods, saw countless examples of things that worked, didn't work and got to understand why. I've put many of these learnings into practise over the years and have seen exceptional results.

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Those results contributed to my reputation in Sydney as someone with drive, strong work ethic, passion, and the skill set and ability to come in and solve complex problems quickly and robustly. From stakeholder alignment, ommi channel redesign, persona updates, multiple system streamline and update and simplification. 

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Career Highlights​

  • Co-Founded Sydney Design Thinking, a monthly industry event, initiated in 2015 and grew to over 10,000 members.

  • Became a desired industry expert and guest speaker across Sydney to businesses, universities,  industry events and podcasts on topics such as “The value of understanding your customer”, “How to use data”, “The bias trap", "The value of customer research".

  • ADPList Mentoring; Earning recognition for the Top 1% of Mentors, placing 45 out of 543 of international mentors​

  • Working with National Geographic and Wits University, South Africa, on the species discovery of Homo Naledi -2013 - 2014​​​

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