Engagement Opportunities

Coaching, mentoring and empowering companies to design for customer centricity

Professional Speaking Engagements

Topics can be tailored for your organisation or event. Talks revolve around Zoe's areas of expertise;

"Why Customer Research Matters"
"Understanding Cognitive Biases"
"Design Thinking - an Introduction"

Workshop Facilitation

Be it stakeholder alignment, initiative canvases or ideation workshops, we can design a workshop together and facilitate to ensure your team reaches the best possible outcome.

UX Design Practise Implementation

Research shows that experiences over products are more important to customers. Now it's easier than ever to switch between companies online.It's critical for business' survival that your company is has a strong practice or risk being disrupted. Talk to me about how I can help uplift your team and business.

UX Research and Strategy

I help businesses identify their strategic North Star and develop a road map to achieve it. I understand how to plan, execute, lead, uncover and deliver on customer expectations.

Training and Mentoring

As one of Sydney's active community members I am at the forefront of best practice. I'm bringing my skills internationally so if your team needs upskilling in Human-Centered Design, Experience Research tools and techniques contact me to discuss how I can help.

Enquire now

Zoe’s research skills are exceptional. Zoe has the gift of being able to elicit people’s thoughts, feelings and emotions on a topic in a way that is completely unbiased. This approach results in verbatim comments that demonstrate insights beautifully. Zoe has strong knowledge of research principles and is able to apply them in data synthesis and in the development of robust actionable insights that people buy into. Zoe is passionate about Human Centred Design and Design Thinking and she is able to demonstrate how her design and research skills compliment the entire design process. It was a pleasure working with, and learning from Zoe.