top of page
Sand Dunes
Human-Centered Design Expert | Strategic Thinker | Driving Business Innovation Through Intuitive, Delightful Experiences 

Purpose

I work with businesses and teams to design thoughtful solutions for complex systems—centering the needs of humans by elevating real stories, to create meaningful, lasting change. Empowering your organisation and customers to have greater ease and understanding of your products and processes. I also teach research, design thinking and human centred design skills and the rationale behind them, empowering your teams to build with empathy and evidence systems that will work right, the first time.

What I do

Innovation Design

Expertise in mapping current systems, translating insights into actionable strategies, designing future-state journeys, services, and solutions. Uncovering latent opportunities for product development and strategic pivot points.

Operational Efficiency

Specializing in creating innovation roadmaps that drive short, medium, and long-term impact.

Employee Satisfaction

Partnering with businesses to build stronger customer relationships, increase engagement, and enhance brand loyalty.

Contact

Chicago, Il

Thanks for submitting!

bottom of page